1 [[!meta title="Who Fixes What"]]
3 OPS (ops@mit.edu, or -i consult, or read /mit/ops/doc/Pager.Info)
4 ================================
5 - afs (athena, dev, ops cells)
6 - athena-dist (aka aeneas, aka gnu.mit.edu)
7 - backups (afs, ufs, etc)
10 - cvs.mit.edu, anonvs.mit.edu, oki-cvs.mit.edu
13 - discuss (on menelaus)
18 - license servers (on mixolydian, lydian, hypodorian, and hypophyrgian)
19 (see /mit/liserver/servers for a complete list of I/S-maintained
20 software licenses. Some courseware, such as hspice, is
21 maintained by departments: see Other/Unsupported below)
22 - matisse (olc server)
23 - moira (including web based account registration via register.mit.edu)
24 - ntp (on afs servers, tick, etc)
26 - pgp keyserver (on pgp.mit.edu)
27 - print servers (for cluster and some other printers)
28 (arbor-eater, fiber, hobbes, io, mulch, paper-pusher, tree-killer)
29 - stellar (ops maintains the hardware and OS, but not the content; mail
30 to stellar-ops@mit.edu, if in doubt, or page ops in emergencies.)
32 - xcluster (in m12 fishbowl, SSC mini-fishbowl, and e51-075)
34 - zlog and zlogs lockers
38 NETWORK (network@mit.edu or x3-8400)
39 ========================================
40 (-i network may or may not also be useful)
44 - CPTs (dialup pasta pads)
47 - help.mit.edu -- host and web server only (see other)
55 - nic (web certificate server)
57 - ntp (on bitsy, kerberos, and MITnet routers)
61 - web (on web.mit.edu and www.mit.edu)
62 - web search engine on search.mit.edu
64 - WIN.MIT.EDU domain core services
67 CLUSTER (hotline@mit.edu)
68 =========================
69 - all hardware / cluster-related problems (printers, workstations, etc)
72 SIPB (sipb@mit.edu, or -c sipb)
73 ===============================
74 - afs (sipb cell) - sipb-afsreq@mit.edu
75 - discuss (on charon, bloom-picayune, bloom-beacon, and senator-bedfellow)
76 - ftp (on sipb.mit.edu)
78 - rtfm - rtfm-maintainers@mit.edu
80 - web services on stuff.mit.edu
82 - xcluster (in SIPB office)
87 - afs (zone cell) - unsupported by ops. zone-cell@mit.edu or -c zone-cell
88 - afs2nfs translator - unsupported by ops
89 - alum - help@alum.mit.edu or 617-253-8245
90 - ansoft/maxwell license server - supported by EECS. fletch1@eecs.mit.edu
91 - solidworks license server - me-computing@mit.edu/ Michael Maier
93 - eres - supported by libraries - ereserves-help@mit.edu or call
94 Rotch Circulation Desk: x8-5592
95 - help.mit.edu -- RT supported by tooltime@mit.edu (for host and apache
97 - hspice license sever - supported by EECS. bug-lovecraft@fenchurch.mit.edu
98 - ILG networks -- ilg-net-help@mit.edu or 258-9444 (and follow the phone tree)
99 - library.mit.edu - supported by libraries - bug-library@mit.edu
100 - modem pool - maintained by telecom
102 - thesis locker, thesis templates - thesis@mit.edu
103 - WebSIS (student.mit.edu web server and database) - websis@mit.edu