X-Git-Url: https://sipb.mit.edu/gitweb.cgi/wiki.git/blobdiff_plain/0bc051de67aa64176a649f3ee0a8fa2064ecfb5a..46c402f0217febde792184e60b7ee368e4b9b2e8:/doc/who-fixes-what.mdwn diff --git a/doc/who-fixes-what.mdwn b/doc/who-fixes-what.mdwn index a7f1dd5..cf75a95 100644 --- a/doc/who-fixes-what.mdwn +++ b/doc/who-fixes-what.mdwn @@ -1,102 +1,113 @@ -OPS (ops@mit.edu, or -i consult, or read /mit/ops/doc/Pager.Info) --------------------------------- -afs (athena, dev, ops cells) -athena-dist (aka aeneas, aka gnu.mit.edu) -backups (afs, ufs, etc) -bootp -cview -cvs.mit.edu, anonvs.mit.edu, oki-cvs.mit.edu -dialups -dialup name service -discuss (on menelaus) -gmotd -hesiod -install servers -lert -license servers (on mixolydian, lydian, hypodorian, and hypophyrgian) - (see /mit/liserver/servers for a complete list of I/S-maintained - software licenses. Some courseware, such as hspice, is - maintained by departments: see Other/Unsupported below) -matisse (olc server) -moira (including web based account registration via register.mit.edu) -ntp (on afs servers, tick, etc) -olta -pgp keyserver (on pgp.mit.edu) -print servers (for cluster and some other printers) - (arbor-eater, fiber, hobbes, io, mulch, paper-pusher, tree-killer) -stellar (ops maintains the hardware and OS, but not the content; mail +[[!meta title="Who Fixes What"]] + +Ops +=== + +Email: ops-help@mit.edu +Zephyr: -c message -i consult +Pager: 4-2778. See https://sowiki.mit.edu/wiki/index.php/Category:Pager for more info + +Athena services: + +- AFS: athena.mit.edu cell +- cview +- dialups (athena.dialup.mit.edu) and dialup name service +- discuss (on menelaus) +- gmotd +- Hesiod +- LDAP (ldap-too.mit.edu) +- lert +- License servers (phyrgian and hypodorian). Note that some courseware + and their license servers are maintained by departments; see below. +- Moira, including webmoira and web-based account registration via + web.mit.edu/register +- Print servers (CUPS and LPRng) +- Zephyr +- zlog and zlogs lockers + +Other services: +- athena-dist (aka aeneas, aka gnu.mit.edu) +- stellar (ops maintains the hardware and OS, but not the content; mail to stellar-ops@mit.edu, if in doubt, or page ops in emergencies.) -version server -xcluster (in m12 fishbowl, SSC mini-fishbowl, and e51-075) -zephyr -zlog and zlogs lockers -this file - - -NETWORK (network@mit.edu or x3-8400) - (-i network may or may not also be useful) ----------------------------------------- -3down.mit.edu -afs (net cell) -CPTs (dialup pasta pads) -DHCP -forums.mit.edu -help.mit.edu -- host and web server only (see other) -Jabber -kerberos -mailhubs -mbone -name servers -net-dist -network stuff -nic (web certificate server) -noc -ntp (on bitsy, kerberos, and MITnet routers) -paging -po servers -tether -web (on web.mit.edu and www.mit.edu) -web search engine on search.mit.edu -websurvey.mit.edu -WIN.MIT.EDU domain core services - - -CLUSTER (hotline@mit.edu) -------------------------- -all hardware / cluster-related problems (printers, workstations, etc) - - -SIPB (sipb@mit.edu, or -c sipb) -------------------------------- -afs (sipb cell) - sipb-afsreq@mit.edu -discuss (on charon, bloom-picayune, bloom-beacon, and senator-bedfellow) -ftp (on sipb.mit.edu) -news - news@mit.edu -rtfm - rtfm-maintainers@mit.edu -sipbzlog locker -web services on stuff.mit.edu -webster -xcluster (in SIPB office) +- Version control servers: cvs.mit.edu aka svn.mit.edu aka drugstore; + anoncvs.mit.edu aka anonsvn.mit.edu aka rite-aid; oki-cvs.mit.edu +- PGP keyserver (on pgp.mit.edu) + + +Network +======= + +Email: network@mit.edu +Zephyr: You can try -c message -i network, but they are not often there +Pager: 3-8400 + +- 3down.mit.edu +- AFS: net.mit.edu cell +- Certificate server: ca.mit.edu +- DHCP +- Exchange e-mail +- Jabber (jabber.mit.edu) +- Kerberos: ATHENA.MIT.EDU realm +- Mailhubs +- MIT Google +- MITnet itself +- Name servers +- nic.mit.edu (DHCP registration) +- NTP (on bitsy, kerberos, and MITnet routers) +- PO servers (Cyrus/traditional e-mail) +- Spam Quarantine +- Tether +- VoIP +- Web servers: web.mit.edu and www.mit.edu +- websurvey.mit.edu +- WIN.MIT.EDU domain core services + + +Hardware Hotline +================ + +Email: hotline@mit.edu + +- All _physical_ Athena cluster-related problems, with the exception of + printers + +CopyTech +======== + +Email: icp-help@mit.edu + +- Athena cluster printers + +SIPB +==== + +Email: sipb@mit.edu +Zephyr: -c sipb +Phone: 3-7788 (office phone, not a pager, may not be staffed) + +- AFS: sipb.mit.edu -- sipb-afsreq@mit.edu +- discuss (on charon, bloom-picayune, bloom-beacon, and senator-bedfellow) +- ftp (on sipb.mit.edu) +- news.mit.edu - news@mit.edu +- rtfm - rtfm-maintainers@mit.edu +- sipbzlog locker +- web services on stuff.mit.edu +- webster OTHER/UNSUPPORTED ------------------ -afs (zone cell) - unsupported by ops. zone-cell@mit.edu or -c zone-cell -afs2nfs translator - unsupported by ops -alum - help@alum.mit.edu or 617-253-8245 -ansoft/maxwell license server - supported by EECS. fletch1@eecs.mit.edu -solidworks license server - me-computing@mit.edu/ Michael Maier -electric-monk -eres - supported by libraries - ereserves-help@mit.edu or call +================= +- afs (zone cell) - unsupported by ops. zone-cell@mit.edu or -c zone-cell +- afs2nfs translator - unsupported by ops +- alum - help@alum.mit.edu or 617-253-8245 +- ansoft/maxwell license server - supported by EECS. fletch1@eecs.mit.edu +- solidworks license server - me-computing@mit.edu/ Michael Maier +- eres - supported by libraries - ereserves-help@mit.edu or call Rotch Circulation Desk: x8-5592 -help.mit.edu -- RT supported by tooltime@mit.edu (for host and apache - problems see network) -hspice license sever - supported by EECS. bug-lovecraft@fenchurch.mit.edu -ILG networks -- ilg-net-help@mit.edu or 258-9444 (and follow the phone tree) -library.mit.edu - supported by libraries - bug-library@mit.edu -modem pool - maintained by telecom -techinfo -thesis locker, thesis templates - thesis@mit.edu -WebSIS (student.mit.edu web server and database) - websis@mit.edu - -Last modified at $Date: 2011/05/27 21:40:56 $ +- help.mit.edu -- tooltime@mit.edu +- hspice license sever - supported by EECS. bug-lovecraft@fenchurch.mit.edu +- ILG networks -- ilg-net-help@mit.edu or 258-9444 (and follow the phone tree) +- library.mit.edu - supported by libraries - bug-library@mit.edu +- modem pool - maintained by telecom +- thesis locker, thesis templates - thesis@mit.edu +- WebSIS (student.mit.edu web server and database) - websis@mit.edu