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  * [http://web.mit.edu/Kerberos/dialogue.html The Kerberos play]: explains why Kerberos works the way it does
  * [http://www.jwz.org/doc/worse-is-better.html The Rise of Worse is Better]: a brief description of the single coding philosophy that most influenced the design of UNIX and many related systems. The [http://web.mit.edu/geofft/Public/gabriel-on-lisp.ps entire article], rather than just the section, is available in PostScript
  * Tim Berners-Lee's [http://www.w3.org/DesignIssues/ Design Issues] section, and his piece on why [http://www.w3.org/Provider/Style/URI Cool URIs Don't Change]
+ * [http://catb.org/esr/faqs/smart-questions.html How To Ask Questions The Smart Way] -- A document on asking questions in hacker communities in ways that will help you get answers. Many of its points apply to places like Zephyr, too.
  * A definition of [http://projects.csail.mit.edu/gsb/old-archive/gsb-archive/gsb2000-02-11.html yak shaving], which you'll often find SIPB members unwisely engaging in.
  * [http://www.gnu.org/philosophy/philosophy.html GNU Philosophy], hardline but worth reading.
  * On that note, the [http://www.gnu.org/licenses/gpl.html GPLv3] and [http://www.gnu.org/licenses/old-licenses/gpl-2.0.html GPLv2]. Dense legal style, but also worth reading once, to understand what free software is about