From 6d684f44d9a0ebb6857da0cfb8496d4f1e0f7ecf Mon Sep 17 00:00:00 2001 From: Geoffrey Thomas Date: Fri, 15 Jul 2011 09:34:27 -0400 Subject: [PATCH] who-fixes-what: Update existing info --- doc/who-fixes-what.mdwn | 130 +++++++++++++++++++++------------------- 1 file changed, 69 insertions(+), 61 deletions(-) diff --git a/doc/who-fixes-what.mdwn b/doc/who-fixes-what.mdwn index 21796bb..de874ae 100644 --- a/doc/who-fixes-what.mdwn +++ b/doc/who-fixes-what.mdwn @@ -1,85 +1,96 @@ [[!meta title="Who Fixes What"]] -OPS (ops@mit.edu, or -i consult, or read /mit/ops/doc/Pager.Info) -================================ -- afs (athena, dev, ops cells) -- athena-dist (aka aeneas, aka gnu.mit.edu) -- backups (afs, ufs, etc) -- bootp +Ops +=== + +Email: ops-help@mit.edu +Zephyr: -c message -i consult +Pager: 4-2778. See https://sowiki.mit.edu/wiki/index.php/Category:Pager for more info + +Athena services: +- AFS: athena.mit.edu cell - cview -- cvs.mit.edu, anonvs.mit.edu, oki-cvs.mit.edu -- dialups -- dialup name service +- dialups (athena.dialup.mit.edu) and dialup name service - discuss (on menelaus) - gmotd -- hesiod -- install servers +- Hesiod +- LDAP (ldap-too.mit.edu) - lert -- license servers (on mixolydian, lydian, hypodorian, and hypophyrgian) - (see /mit/liserver/servers for a complete list of I/S-maintained - software licenses. Some courseware, such as hspice, is - maintained by departments: see Other/Unsupported below) -- matisse (olc server) -- moira (including web based account registration via register.mit.edu) -- ntp (on afs servers, tick, etc) -- olta -- pgp keyserver (on pgp.mit.edu) -- print servers (for cluster and some other printers) - (arbor-eater, fiber, hobbes, io, mulch, paper-pusher, tree-killer) +- License servers (phyrgian and hypodorian). Note that some courseware + and their license servers are maintained by departments; see below. +- Moira, including webmoira and web-based account registration via + web.mit.edu/register +- Print servers (CUPS and LPRng) +- Zephyr +- zlog and zlogs lockers + +Other services: +- athena-dist (aka aeneas, aka gnu.mit.edu) - stellar (ops maintains the hardware and OS, but not the content; mail to stellar-ops@mit.edu, if in doubt, or page ops in emergencies.) -- version server -- xcluster (in m12 fishbowl, SSC mini-fishbowl, and e51-075) -- zephyr -- zlog and zlogs lockers -- this file +- Version control servers: cvs.mit.edu aka svn.mit.edu aka drugstore; + anoncvs.mit.edu aka anonsvn.mit.edu aka rite-aid; oki-cvs.mit.edu +- PGP keyserver (on pgp.mit.edu) -NETWORK (network@mit.edu or x3-8400) -======================================== - (-i network may or may not also be useful) +Network +======= + +Email: network@mit.edu +Zephyr: You can try -c message -i network, but they are not often there +Pager: 3-8400 - 3down.mit.edu -- afs (net cell) -- CPTs (dialup pasta pads) +- AFS: net.mit.edu cell +- Certificate server: ca.mit.edu - DHCP -- forums.mit.edu -- help.mit.edu -- host and web server only (see other) -- Jabber -- kerberos -- mailhubs -- mbone -- name servers -- net-dist -- network stuff -- nic (web certificate server) -- noc -- ntp (on bitsy, kerberos, and MITnet routers) -- paging -- po servers -- tether -- web (on web.mit.edu and www.mit.edu) -- web search engine on search.mit.edu +- Exchange e-mail +- Jabber (jabber.mit.edu) +- Kerberos: ATHENA.MIT.EDU realm +- Mailhubs +- MIT Google +- MITnet itself +- Name servers +- nic.mit.edu (DHCP registration) +- NTP (on bitsy, kerberos, and MITnet routers) +- PO servers (Cyrus/traditional e-mail) +- Spam Quarantine +- Tether +- Web servers: web.mit.edu and www.mit.edu - websurvey.mit.edu - WIN.MIT.EDU domain core services -CLUSTER (hotline@mit.edu) -========================= -- all hardware / cluster-related problems (printers, workstations, etc) +Hardware Hotline +================ + +Email: hotline@mit.edu + +- All _physical_ Athena cluster-related problems, with the exception of + printers + +CopyTech +======== + +Email: icp-help@mit.edu + +- Athena cluster printers + +SIPB +==== +Email: sipb@mit.edu +Zephyr: -c sipb +Phone: 3-7788 (office phone, not a pager, may not be staffed) -SIPB (sipb@mit.edu, or -c sipb) -=============================== -- afs (sipb cell) - sipb-afsreq@mit.edu +- AFS: sipb.mit.edu -- sipb-afsreq@mit.edu - discuss (on charon, bloom-picayune, bloom-beacon, and senator-bedfellow) - ftp (on sipb.mit.edu) -- news - news@mit.edu +- news.mit.edu - news@mit.edu - rtfm - rtfm-maintainers@mit.edu - sipbzlog locker - web services on stuff.mit.edu - webster -- xcluster (in SIPB office) OTHER/UNSUPPORTED @@ -89,15 +100,12 @@ OTHER/UNSUPPORTED - alum - help@alum.mit.edu or 617-253-8245 - ansoft/maxwell license server - supported by EECS. fletch1@eecs.mit.edu - solidworks license server - me-computing@mit.edu/ Michael Maier -- electric-monk - eres - supported by libraries - ereserves-help@mit.edu or call Rotch Circulation Desk: x8-5592 -- help.mit.edu -- RT supported by tooltime@mit.edu (for host and apache - problems see network) +- help.mit.edu -- tooltime@mit.edu - hspice license sever - supported by EECS. bug-lovecraft@fenchurch.mit.edu - ILG networks -- ilg-net-help@mit.edu or 258-9444 (and follow the phone tree) - library.mit.edu - supported by libraries - bug-library@mit.edu - modem pool - maintained by telecom -- techinfo - thesis locker, thesis templates - thesis@mit.edu - WebSIS (student.mit.edu web server and database) - websis@mit.edu -- 2.44.0