1 [[!meta title="Who Fixes What"]]
6 Email: ops-help@mit.edu
7 Zephyr: -c message -i consult
8 Pager: 4-2778. See https://sowiki.mit.edu/wiki/index.php/Category:Pager for more info
11 - AFS: athena.mit.edu cell
13 - dialups (athena.dialup.mit.edu) and dialup name service
14 - discuss (on menelaus)
17 - LDAP (ldap-too.mit.edu)
19 - License servers (phyrgian and hypodorian). Note that some courseware
20 and their license servers are maintained by departments; see below.
21 - Moira, including webmoira and web-based account registration via
23 - Print servers (CUPS and LPRng)
25 - zlog and zlogs lockers
28 - athena-dist (aka aeneas, aka gnu.mit.edu)
29 - stellar (ops maintains the hardware and OS, but not the content; mail
30 to stellar-ops@mit.edu, if in doubt, or page ops in emergencies.)
31 - Version control servers: cvs.mit.edu aka svn.mit.edu aka drugstore;
32 anoncvs.mit.edu aka anonsvn.mit.edu aka rite-aid; oki-cvs.mit.edu
33 - PGP keyserver (on pgp.mit.edu)
39 Email: network@mit.edu
40 Zephyr: You can try -c message -i network, but they are not often there
44 - AFS: net.mit.edu cell
45 - Certificate server: ca.mit.edu
48 - Jabber (jabber.mit.edu)
49 - Kerberos: ATHENA.MIT.EDU realm
54 - nic.mit.edu (DHCP registration)
55 - NTP (on bitsy, kerberos, and MITnet routers)
56 - PO servers (Cyrus/traditional e-mail)
59 - Web servers: web.mit.edu and www.mit.edu
61 - WIN.MIT.EDU domain core services
67 Email: hotline@mit.edu
69 - All _physical_ Athena cluster-related problems, with the exception of
75 Email: icp-help@mit.edu
77 - Athena cluster printers
84 Phone: 3-7788 (office phone, not a pager, may not be staffed)
86 - AFS: sipb.mit.edu -- sipb-afsreq@mit.edu
87 - discuss (on charon, bloom-picayune, bloom-beacon, and senator-bedfellow)
88 - ftp (on sipb.mit.edu)
89 - news.mit.edu - news@mit.edu
90 - rtfm - rtfm-maintainers@mit.edu
92 - web services on stuff.mit.edu
98 - afs (zone cell) - unsupported by ops. zone-cell@mit.edu or -c zone-cell
99 - afs2nfs translator - unsupported by ops
100 - alum - help@alum.mit.edu or 617-253-8245
101 - ansoft/maxwell license server - supported by EECS. fletch1@eecs.mit.edu
102 - solidworks license server - me-computing@mit.edu/ Michael Maier
103 - eres - supported by libraries - ereserves-help@mit.edu or call
104 Rotch Circulation Desk: x8-5592
105 - help.mit.edu -- tooltime@mit.edu
106 - hspice license sever - supported by EECS. bug-lovecraft@fenchurch.mit.edu
107 - ILG networks -- ilg-net-help@mit.edu or 258-9444 (and follow the phone tree)
108 - library.mit.edu - supported by libraries - bug-library@mit.edu
109 - modem pool - maintained by telecom
110 - thesis locker, thesis templates - thesis@mit.edu
111 - WebSIS (student.mit.edu web server and database) - websis@mit.edu